Privacy policy

Data protection declaration according to the GDPR

The Schlesiger Werner GbR (hereinafter referred to as Handhood) attaches great importance to the protection of your privacy. We observe the legal data protection regulations according to the new guidelines of the GDPR. In the following text we explain how we treat the topic of data protection and thus also your personal data.

1. Handhood Privacy Information 
At Handhood, we promise careful and conscientious handling of the customer's personal information. When collecting, processing and using personal data, we adhere to the statutory provisions of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

The following data protection information shows which personal data of the user (including "you", "customer") is collected by Handhood on the website www.handhood.de and how and for what purposes we process this data.

By using the website, you give us your consent with this declaration that we may collect, process and use your personal data listed below for the purposes mentioned here. You can see the content of your consent on the website at any time www.handhood.de View under the tab "Data protection". You can revoke your consent at any time with effect for the future.

2. Name and address of the person responsible
The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
Schlesiger Werner GbR
Waldemarstrasse 3b
10179 Berlin
Germany
Email: datenschutz@handhood.de
 
 
 
 
3. General information on data processing
a) Scope of the processing of personal data

In principle, we only process personal data of our users insofar as this is necessary to provide a functional website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies in those cases in which prior consent cannot be obtained for practical reasons and the processing of the data is permitted by law. 

b) Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 Para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Article 6 (1) lit. b GDPR as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 Para. 1 lit. c GDPR as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 Paragraph 1 lit. d GDPR as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the person concerned do not outweigh the first-mentioned interest, Article 6 (1) lit. f GDPR as the legal basis for processing. 

c) Data deletion and storage duration
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Storage can also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data in order to conclude or fulfill a contract.

4. Collection and use of personal data
We collect and use personal data, ...
- to process customer orders
- to deliver ordered goods
- to process the payment
- and, if necessary, to provide the customer with individually tailored product, service and offer information in accordance with his or her interests and on the basis of the purchased products, with consent by other means
- for subscribing to / unsubscribing from a newsletter
- to get in contact with the user, if he wishes by email or an online form
 
 
 
5. Data protection information on Facebook, Google Analytics, tracking, cookies
 
a) Use of Facebook plug-ins

Plug-ins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our website. You can find an overview of the Facebook plug-ins here: https://developers.facebook.com/docs/plugins.

When you visit our website, the plug-in establishes a connection between your browser and the Facebook server. Facebook receives information that you have visited our site with your IP address. If you are logged into your Facebook account and click the Facebook “Like” button, you can link the content of our pages to your Facebook profile. Facebook can assign your visit to our website to your user account.

We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Facebook. You can find more information on this in Facebook's privacy policy at https://de-de.facebook.com/policy. If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook user account.

b) Use of Google Analytics
We use Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called "cookies", i.e. text files that are saved on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of our website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install. http://tools.google.com/dlpage/gaoptout?hl=de.

c) Cookies
We use so-called cookies on our site in order to recognize whether the same users or owners of an internet connection use our offer again or more than once. Cookies are small text files that your internet browser stores and saves on your computer. They serve to optimize our website and our offers. These are mostly so-called "session cookies" that are deleted after your visit. However, some of these cookies provide information in order to automatically recognize you.

When you visit our website, the IP address currently used by your PC, the date and time, the browser type and the operating system of your PC as well as the pages you have visited before and after are logged. However, it is neither possible nor intended for us to draw conclusions about personal data. The information is used to improve our offers, to give you easier access to our site and to ensure the security of our information technology systems. You can prevent cookies from being installed by changing the relevant setting in your browser. However, we would like to point out that you may then not be able to use all functions of our website to their full extent. The following data is stored and transmitted in the cookies: language settings, items in a shopping cart and log-in information.

6. Order process
a) General
When you place an order online, personal information is required to process and process your order. We collect, use and process your personal data only insofar as this is necessary for the establishment of a sales contract and the proper provision of our contractual services. The statutory provisions are observed when processing data.
 
b) Information on payment processing
Your billing data can be transmitted to third parties, provided this is used to process the payment. In this context, we reserve the right, in particular, to assign our claims to a debt collection company or to commission such a company to collect our claims.

c) Obligation to external service providers
Whenever Handhood works with external service providers, they are bound by contractual agreements in the same way as we are to comply with the data protection rules.

7. Newsletter
We will be happy to keep you informed about news, recommendations and special offers on our website by means of an email newsletter that you may receive from time to time. You have the option of subscribing to the free newsletter by entering your email address. After that, after registering for the newsletter, you will receive a confirmation email in which you will be asked to verify your subscription. This ensures that no third party has misused your data (double opt-in principle). If you no longer want to receive the newsletter, you can unsubscribe at any time. At the end of every newsletter there is a link with "Unsubscribe from newsletter", which allows you to unsubscribe from the distribution list.

8. Use of personal data for advertising purposes
Your address and order data will be processed by us for our own marketing purposes. You can of course object to the processing or use of your personal data for advertising purposes at any time by sending an informal message to datenschutz@handhood.de. After receiving a revocation, we will no longer process your data for purposes other than processing your order. Your personal data will not be passed on to third parties for the purpose of advertising or market and opinion research.

9. Disclosure of Information
We only pass on the information we receive to third parties to the extent described below:
 
 
a) buying process
When initiating, concluding, processing and reversing a sales contract, we collect, store and process data within the framework of the legal provisions. The personal data that you provide to us, for example when placing an order (such as your name and contact details), will only be processed for correspondence with you and only for the purpose for which you provided the data to us. We only pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods.

By choosing the payment methods offered in the online shop, the customer consents to the transfer of his personal data for the purpose of contract processing as part of his order. The right of the customer to object to this data processing remains unaffected.

We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have given your express prior consent. As far as we use the services of third parties to carry out and handle processing, the provisions of the GDPR are complied with.

b) service providers
We commission other companies and individuals to perform tasks for us. Examples include parcel delivery, processing of payments (credit card, direct debit), customer service and the analysis of our databases. These service providers have access to personal information that is required to carry out their tasks. However, you may not use them for other purposes. In addition, you are obliged to treat the information in accordance with this data protection declaration and German data protection laws.

c) Transfer of business shares
It is possible that, for business or legal reasons, Handhood (Schlesiger Werner GbR) sell or buy individual parts of the company or components. As part of such transactions, the customer information is usually transferred along with the part of the company to be transferred. These data are still subject to the existing data protection declarations. Should Handhood be sold in whole, in majority or in essential parts of it, personal data may be passed on to the buyer.

d) Data transfer based on legal provisions or to protect against misuse
The transfer of personal data takes place by Handhood if it is legally obliged to do so, for example at the request of law enforcement authorities within the legal provisions. A transfer also takes place insofar as this is necessary to enforce our general terms and conditions or other agreements or to protect our rights as well as the rights of our customers and those third parties. This includes data exchange with companies that specialize in the prevention and minimization of abuse and credit card fraud. The data is not passed on to these companies for commercial purposes.
 
 
10. Duration of storage

Personal data that have been communicated to us via our website will only be stored until the purpose for which they were entrusted to us has been fulfilled. As far as commercial and tax retention periods are to be observed, the duration of the storage of certain data can be up to 10 years.

11. As a data subject, you have the following rights:

  • according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • In accordance with Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;
  • In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defense of legal claims is necessary.
  • According to Art. 18 GDPR the right to request the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful (but you refuse to delete it), we no longer need the data (but you do for the establishment, exercise or defense of legal claims) or you have objected to the processing in accordance with Art. 21 GDPR
  • In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible
  • In accordance with Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

12. Questions about data protection
If you have any questions about these data protection provisions or our data protection standards, or if you would like to request information or delete requests, please send us an email to datenschutz@handhood.de or a letter to:

Schlesiger Werner GbR
Handhood
Waldemarstrasse 3b
D-10179 Berlin
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